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Customer testimonial

We strive to give great service and there is nothing better than hearing how well we are doing. So if you want to share your shopping experience with us we would be grateful.


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Emma Wigginton

Hi Lauren
Just wanted to thank you for the lovely jotters, really delighted with them!
Please pass on my thanks!
Emma
 

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Sarah Gee Fine Art

Hi Lauren,

Just wanted to let you know that my order came today and they're absolutely gorgeous, I'm so happy with them!! The cushion covers are just fabulous, really high quality, I'll definitely be getting more!!

Sarah Glover


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My Cottage Crafts

Hi Lauren,

I received my order this morning, delivered perfectly within the delivery slot. It was well packaged and I am over the moon with the end result - they look amazing and have already started to package them up - can't wait to get them out to sell!!!
Thank you so much for your help, with any luck they will sell well and I will be back to make more orders soon.

Thanks Again
Lynn Murphy (happy customer)

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Lainey's Artworks

Hi Lauren,

I just wanted to send a little message to say a big thank you to you and the whole team at Southfield. My items have been amazing and everyone has loved them! (sold out of pretty much everything!)
I look forward to ordering lots more goodies in the new year.
I wish you a very Merry Christmas and a Happy New Year to all of you.

All the best.

Lainey


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Catherine Lindow

Hi Lauren and all at Southfield,

Thanks so much for all your brilliant work this year - great products and great customer service. Top of the season to you!


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Doodlecats

Thanks to you for being so great all year and helping make Doodlecats a success :D

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Heather Gowans

I ordered Christmas cards from Southfield after we were let down by another company. They were very helpful on the phone and my cards were ready within a couple of days. I sent them a photo of my kids artwork online, it couldn't have been easier!! The cards are fantastic. I will definitely be back if I need anything else and I wouldn't hesitate to recommend them. Thank you so much!!!


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Eirlys & May

Just wanted to say thank you for my order. The notebooks are great and lovely quality.
Many thanks,
Vicki

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Stuart Cochrane

Hi Max

The calendars have arrived and are superb! Many thanks Max.

Thanks also for the bag and I will be back in touch sometime to order some.

Thanks again,

Stuart

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Hayley Mills

Hi Lauren

Just wanted to say thanks so much to all those involved in getting my super speedy production and delivery of my calendar, it was very much appreciated.

Hope you all have a lovely weekend.

Best wishes
Hayley


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Anj Jamieson Art

Hi Lauren,
Got my notecards and coaster sample just now, I love them!! 

Thank you. Really pleased with how they've all turned out.
Anj


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Greyhounds in Need

Hello Leah
 
Just to let you know that our order has arrived !  Thank you so much for all  your help, we are really pleased with everything and hope the items sell well this year.
 
Best wishes
Carolyn


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Carine Eunson

Hi Lauren

Thanks very much for the mugs, they arrived yesterday evening and I am delighted with them and the boxes, I thought I was going to have to make my own stickers for the boxes but it's all been done for me! Brilliant!


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Sarah Glover

Hi Lauren

Just wanted to let you know that my order arrived and I'm really pleased with it. The bags have turned out brilliant

Thank you so much,


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Lesley Linley

Hello Lauren & Southfield team

Thank you very much; my order arrived yesterday so I was able to take the new items to the Craft fair today, and I have them for the next event at the weekend.

Thank you all concerned in making sure I was happy with proofs etc, and as, usual, the very tidy packaging (I needed my breakfast before I could get the bubble wrap off the worktop savers, but they were safely cocooned!).

Regards

Lesley


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Stewart Bremner

Hi Lauren

Thanks for getting my order turned around so quickly! I really appreciate it. Please pass my thanks on to the printers too!

cheers
stewart

 

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Channelkirk Primary School

Hi Lauren

Just to say the bags are fab and I am hoping we will raise lots of money with them to benefit the school.  I really appreciate the efforts you went to, and we will definitely use Southfield in the future.

Many thanks

Joanna


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Volunteer Midlothian

Hi Stephen,
 
Just wanted to say thank you again for printing the programmes so quickly – we were really pleased with the result.
 
Look forward to working with you again in future.
 
Best wishes,
Natalie
 


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Helen Robertson

Hi Lauren,

Thanks very much for sending the cards, they are great.
All the best
Helen


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Lesley Burden

Hi Lauren,

Coasters arrived this afternoon!
Just wanted to thank you for rushing the order through in time for me. Very pleased with them ...and I'll try not to leave it so near to the deadline next time.

Will hopefully manage to pop into your shop sometime soon too.

Regards
Lesley

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Just Dogs

"The cotton shoppers that Southfield produce for us sell extremely well in our store and all the profits from these go towards our annual fundraising target for doggy charities.  Lots of people use them as their "doggy bag" a shopper exclusively for their dogs own goodies"

Gemma Johnstone

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Red Cabin Studio

Hi Lauren

Everything arrived today and it all looks fab.
Thank you so much to everyone. Fantastic job

Jenni

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Linda Hoskin

Hi Lauren,
 
Just wanted to say a huge Thank You from myself and Matthew for inviting us to the open day yesterday. We had a great visit and was well worth the trip.
 
I am busy pouring over the catalogue as we speak then off to Aberdeen to top up paints and treat myself to some new brushes. You have given me loads of inspiration, it may take a few weeks before an order drops into you in box but I wont use anyone else now.
It was nice to know that you are there to help ‘the little people’ such as myself as well as the big companies and I was impressed with the tour of the factory, it was great to have an honest approach with regards to the printing of our work and what and what not to expect.
 
What a lovely team of people you have working with you. I cant thank you enough.
 
Linda Hoskin


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Phoenix Copper Art

Bags jotters and postcards look epic thank you all

Will Phoenix
www.phoenixcopperart.com

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Everlongart

Thanks so much for my amazing order received today just delighted with it all.

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Aileen Clarke Crafts

Hi Lauren,

got my order today! My goodness that was so much fun opening it all!! haha Love everything. Thank you.

Many thanks,

Aileen

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Lesley Linley

Hello Lauren '& co'

I just wanted to wish you all at Southfield a Happy Christmas.

Thank you for taking good care of my printing requirements for another year. I need to get busy and produce some more paintings for new orders in 2016!

Best Wishes

Lesley

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Helen Fryer

I was a absolutely delighted with the cards you printed for me.
Regards
Helen

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Joanne Bamford, Amber Valley Borough Council

re: Smart and Gifted range:
I will certainly spread the message of your good work and look forward to seeing the design on the product.  I have also spoken to Tracy, and this company seems great too, so you are obviously a well matched partnership.  We have a few towns in our area and I hope to be able to widen the net and produce more in the area, subject to budget.
 
Kind Regards - Joanne

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Lucy Campbell

Hi Lauren,

Thank you for all the great work and support again over the year.  Looking forward to an even better one next year! 

Lucy

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VF Designs

Hi Lauren,

Thank you kindly.

Especially for all your help throughout the year! Couldn't recommend yourself or Southfield stationers more.

My parcel arrived this afternoon and I just love them, thank you very much.

Wishing you a wonderful Christmas and a well deserved rest.
All the very best for 2016!

Kindest regards
Vicki xx

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Sarah Wong, DHT, Sanderson's Wynd Primary School

Just wanted to say a great big thank you to your team for an amazing job both printing and packaging the orders.   They look amazing!
We are so impressed with the quality of the orders and the ease of distribution.  Boxes were all labelled for classes and inside individual orders were named - it made our job so easy!  Thank you Southfield - you did an amazing job!

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Greyhounds in Need

Hello Tracy
 
Just to let you know the cards have arrived, thank you so much for getting these to us so quickly.
 
Best wishes
Carolyn - Greyhounds in Need

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The Cheltenham Trust

Hi Tracy
 
Just to let you know that everything has arrived safely and that we’re very pleased with it.  Now have to hope it flies off the shelves so that we can re-order before too long.
 
Thanks for your help.
 
Best Wishes
 
Gill - The Cheltenham Trust

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Mugdock Country Park  30/12/15

Hi Derek

Many thanks for processing this order so quickly.  We are really please
with the product quality and they look great displayed in the shop.

Best regards.

Pam
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Embryonic Art  28/10/2015

Hi Lauren,

Just to let you know we are really happy with the quality of the products, we love them!

Also thank you for the fantastic service you have provided at this busy time.

Hope we sell lots and have another order for you soon.

Chris & Mikey

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Seriously Good Venison  28/10/2015

Hi Stephen,

Thanks for the bags - really pleased with the results :)

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Studio Smith  23/10/2015

Hi Lauren,
 
The order arrived yesterday & it all look splendid. Big thanks to yourself & the design/print team!
 
Best wishes, Inge


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Debbie Partington 20/10/2015

Hi Lauren, Just letting you know my order arrived safely on saturday, thank you, sorry for the delay, busy few days!. Also i've passed your details onto an illustrator friend as he's after christmas cards being printed so he should be in touch shortly. Thanks again :)


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Emily Noakes  20/10/2015

Just received my 2016 Calendars and am delighted with them and the service from all the team at Southfield Stationers Ltd especially Stephen Hinde

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Whimsical Lush 16/10/2015

Hi there

The calendars arrived this afternoon. They look ace.

Thanks so much!

Suzanne

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Diana Fegredo  14/10/2015

Hi Lauren

Thank you - it all looks fabulous - I’m just getting it photographed and will flag it up with you when I have it up and out there.
Love the coasters and mugs especially. Thank you for doing such a great job.

Diana 


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Odd Hearts  13/10/2015

Hi Lauren,

Just dropping you a message to say the notebooks arrived today and they’re fantastic!! Thank you so much for all your help! I would love to place an order… Can I go ahead an order via email with you?

Best,
Emily.


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Jan Laird  7/10/2015

Lorraine I am over the moon with my order :D :D :D Thank you so much :)

Jan Laird

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Christine O'Keeffe  28/9/2015


Hi Lauren
My delivery of calendars  has been received today. All looking good. Thank you for your help and very prompt service.
Kind regards
Christine

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Sarah Jameson  24/9/2015

Hi Lauren

The notebooks arrived today!! Thank you sooo much for all your efforts and dealing with my deadlines.

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Rose Bentley Steed   18/9/2015

Hi Lauren,

Just wanted to say a big thank you for doing a brilliant job with my prints. I am very delighted with the results.

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Klever Kards      17/9/2015

Hi Tracy

Just to let you know my envelopes have just arrived thank you so very much indeed! The packaging on your goods is exceptional and every order arrives 1000%.

It really is a pleasure doing business with you.

Kindest regards.

Pauline.

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Nook and Crannie   8/9/2015

Hi Lauren,

Just wanted to drop you a note to let you know my stickers arrived today and they look fab!

Thanks very much,
Hannah

Hannah Mason
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Doodlecats        4/9/2015

Thanks for the speedy delivery of the colouring books. I might have to place another order for them next week! They are flying out of the shop quicker than anything I've ever sold.

thank you so much for all your help with it
Beth

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Bob Humphreys    28/8/2015

Hi Lauren
Just received the calendars and aluminum pictures and they look really good. I particularly think the new alumininium images work well
Many thanks to you and the team for getting this all produced in good time despite my deliberations regarding images and colors. Please pass on my appreciation to  all involved and have a great weekend

Best Regards
Bob Humphreys

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Canterbury RSPB  27/8/2015


Hi Tracy
Thank you and the team so much for getting our calendar out to us so promptly! They arrived this afternoon and we are delighted with them.
Wendy

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Colm O'Brien Art   17/8/2015

Hi Lauren

Mouse mats look great. Loving them.  Thanks for your help on this.

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Chiltern Open Air Museum   31/7/2015

Hi Lauren
 
Thanks so much for this, we’ve been really impressed not only with the quality of the products but also the speed and great customer service that we’ve seen from you; it really is appreciated.

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A Pair of Blue Eyes    31/7/2015

Just got my order. They look AMAZING! Thanks so much, the colours are spot on.

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HARTSHOLME COUNTRY PARK       28/7/2015

Just wanted to confirm that the calendars have arrived promptly and efficiently. I would just like to thank all the staff involved in the production of our calendar. It has been a pleasure dealing with such an efficient company and I would highly recommend Southfield. Hopefully we will be placing an order for a reprint very soon!  Also thanks for returning the photos.

kind regards

John Haw

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EMMA COTTAM   23/7/2015

I love the coaster packs! 

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JUDE EDGAR     22/7/2015

Hi Lauren

Many thanks for the cards which look fab.

And thanks for the super-efficient service!

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SUSIE LIDSTONE 16/7/2015

Hope you are well notebooks are selling which is wonderful and have had such alot of lovely comments and its all down to Southfield so thank you.


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BLUEBERRY GIFTS    15/7/2015

Love the mugs and notebooks you supplied. They look great on the shelves...


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HARRIET MANSON   3/7/2015

Hi Lauren,
 
I just wanted to say thank you so much for your help today – fantastic customer service that really made it easy, and even when you were two team members down!
 
Thank you very much

 

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ANGELCAKE DESIGNS   17/6/2015


Many thanks for the speedy delivery of my new mugs - brilliant service as always :-)


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Manic Minotaur    7/11/2014

Hi Lauren,

Love the notebooks!

Thank you! :)

Scott

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Swansea Cats Protection    6/11/2014

Thank you for printing the 2015 Swansea Cats Protection calendars - they are a tremendous hit and have help raise loads of money for the rescue cats and kittens of Swansea.

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Whimsical Lush    31/10/2014

Morning.   Thanks so much to you and the guys for getting it done in record time! Amazing! :) 

Suzanne :)

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Emily Noakes    24/10/2014

Thank you for my Calendars and especially to Lauren for all her help.

Emily Noakes


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justdogsshop.co.uk      28/9/2014

Just have to say we have used Southfield Stationers for two large jobs now.  We have found them to be approachable but professional, very competitively priced, flexible and on time.  They always go above and beyond what we ask and we would not hesitate to recommend them and will be using them for our next job. Thanks Southfield.

Gemma

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BY CHARLIE'S HAND      21/8/2014

Hi Lauren,
I am fine thank you hope you and all the Southfield team are too!
Wow it looks AMAZING! I absolutely love it and please give my thanks to Alex for all the hard work in making it look so good and adjusting all the colours for each month to match it really is gorgeous! I am literally sitting at my desk trying so hard not to wiggle in my chair with happiness!

Thanks again!

P.S I'm a bit excited!
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Kerry Stroud Cats Protection        19/8/2014
I imagine you are really busy with calendars by now so just thought I'd tell you how well ours are selling… and to thank you for delivering in time for our key event at the start of the month (I was knee deep in moving boxes at the time!).

I was at a fete on Sunday and almost every person left with at least one calendar. And with our birthday party coming up next month we are already anticipating a reprint in time for Christmas - you will probably hear directly from the treasurer when the time comes.

So thank you again for helping make it such a big success for us.

Best wishes
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HELENA TYCE DESIGN      15/8/2014

Hi Lauren,

Many many thanks to you and the team for the order and for getting it out to me before the hols. It meant I could send a box full up to my main stockist in Keswick this morning :)

Everything unpacked now and it's perfect. Really excited at the prospect of not standing over the mug press for hours at a time making mistakes!! 

Thanks again and please feel free to feature any of the products in your marketing.

Have a great weekend,

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SARAH TRAVIS       14/8/2014

Hey Lauren!

The notebooks arrived yesterday - thank you! I so appreciate the amazing service I get from you all - thank you again.

Love Sarah xxx

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Lesley Linley (Isle of Skye)          13/8/2014

Hello Southfield

I just want to say a big “thank you” for everyone involved in my latest order, my biggest yet - by far, which arrived this morning.
I’m very happy with the products and to my amazement (and relief) all the mugs are intact. It’s unusual for items, whatever they may be, to reach us in good condition. Your packaging, even on packs of cards, is very good. The neat brown paper parcels hold everything tightly together and well made parcels mean the contents have a much better chance of surviving.
I’m sure you know that already, but it is good to receive a parcel packed in a way that says you care.

Best Regards
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Michael H. Johnston          8/8/2014

Dear Sirs,
My order of parchment paper (Invoice No: 00071125) arrived safely today.  Thank you for your professional service.  Always appreciated.
 
Best wishes.

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Helen Porter          31/7/2014

Thank you very much for my order which arrived today. I do appreciate you
getting it to me so quickly. Thank you also for correcting my stupid
mistake with the envelopes.


Regards,

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Gina Wright          28/7/2014

Thanks to you and the team for my order. Delighted with the new products and replacement stock. On time and looking great. All set now for Pittenweem Arts Festival.

Gina's Range

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Amy Laking, Violet Crafts         23/7/2014

"My parcel arrived today!

Thank you so much its all fab and thank you for getting it all done so speedily!

Ill definately be back for more! X"
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The Cheap Shop Tiptree          25/7/2014

Hi,
 
Just to say your new website is much improved, faster and easier to use.
 
Kind Regards,
 
Barry

Thanks Barry we have still got some tweaking to make it better again but we wanted to make it easier to use and I think we have. Job Done!

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Tyne & Wear Archives & Museums          2/6/2014
‘Hi All
Thanks for getting the Jimmy Forsyth cards to me on schedule. I managed to get samples to the book launch event and they were greatly admired and generated massive interest from many enthusiasts of his work.
Jimmy would have been 100 years old this year and his photos are so important providing social documentary evidence of Newcastle. Even more outstanding is he only had sight in one eye and developed a technique for taking images in his own special way to overcome this.
Hopefully orders will roll in from other local companies now.
Thank you again, it’s great to have a company you can rely on.
regards
 
Vera Faulkner
Buyer

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www.shinnerz.com
‘Hi Derek

The shinnerz have arrived today  :-) and they look great, we are really pleased, the black has come out really well on the coloured fabric and the full colour ones have printed up really well too.
It may be an illusion, but the black looks ‘blacker’ on the bright pink and green than on the red? Perhaps its just that there is a greater contrast. They all look great.
Overall we were really pleased with the print clarity and the colours achieved.

I have ordered a mechanical cut with the manufacturer, so that we can send up another batch - this will have Small and Adult ones in. This has been scheduled for 20th May, so should arrive with you on 22 May. I will get the graphics assembled and sent to you.

Very many thanks
Kind regards

Ronnie

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Rosie McGregor
‘Hi lauren

Thank you so much, they are great! I’m very happy with everything and will be back in touch if I need more! Thank you for all your help!

Kind regards
Rosie
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Phoenix Copper Art

Hi Southfield ... many thanks please thank James for his speedy excellent service as yours too.

Cheers
Will

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www.cherithharrison.com

Hi ...Thanks for responding so quickly to my emails as well and endeavouring to get my parcels to me!

Many Thanks,

Cherith

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www.pinkpigart.co.uk
Hi Rory,

Thanks again for all your help on Friday- love the bags, (and had fun doing them!)

Mabel Forsyth

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Pamela Galloway
‘Hi Lauren,

Yes parcel arrived yesterday thanks.

Beautifuly packaged it was like pass the parcel. Really like my cards here’s hoping the customers do too!

Thanks again
Pam
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Berkhamsted ArtsandCrafts
Thanks for printing the lovely book The Inkling .... it is gorgeous!

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Doula-Holly Gibb
Thank you for the lovely card. Great range and excellent quality not to mention the fantastic customer service!

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Aileen Clarke
Big thank you from me today! I LOVE my mugs! And the wee boxes are cute as can be. Sold two already! :) Might be needing more in time for Open Studios!
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WhimSicAL LusH
I am so pleased with them.. to the point I actually shed a wee tear when they arrived. You have made my illustrations look amazing!! They have already had a great response from people who have seen them.. chuffed to bits!..And can I just say that your customer service (Lauren) is the best from any company I have dealt with.. so helpful and diligent! Your art dept (Reece) did an awesome job too.. made little additions on the cards I ordered too that really made me smile (I love my little bot and house on the back.. very cute!). So yeah.. ta guys x

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Ben Wilkes
Hi Lauren,

Prompt and efficient - as always :-)

Thanks very much - Happy Christmas and thanks for all the help from Southfield with our cards and calendars again

Kind regards

Ben

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